SUPPORT & FAQs

RESOLVE issues and Contact us for those you can't

How long does the setup take?

Once you have completed onboarding. your setup is ready within a couple of minutes. You don’t need to pay upfront.After you are done exploring and are satisfied with the setup, you can finish registration by subscribing to one of the plans.

Will you provide Amazon account?

No. We can’t provide Amazon account. You will have to get your own by signing up at at the link below.

Amazon SES Sign Up

Is Sendy license included in the plan?

Nope. Sendy license is not included. You will have to use your existing license or purchase one here.

How can I buy Sendy license?

You can buy Sendy license by clicking on this link - Buy Sendy. We don’t sell Sendy licenses.

Can I change my domain later?

Yes. You can change your domain anytime you want.

How can I cancel my account?

You can cancel your subscription anytime you wish. Just drop in an email at support@sendybay.com and your subscription will be cancelled within 24 hrs.

Does Sendybay work with Mailgun?

Yes.
Sendybay doesn’t add any restrictions to Sendy. You can use it with Mailgun, Sendgrid, Elasticemail, whatever you may wish. Read this article to better understand how Sendy uses SMTP services.

Do you have annual plans?

Yes.

Still have Questions?

We would love to help you out. Feel free to send us an email at support@sendybay.com or click the bubble on bottom right corner to start live chat.